Shipping & returns

Shipping Policy

Bryson City Bicycles offers free standard shipping for most orders of $50 or more within the continental United States. Not included in the free-shipping offer are heavy and bulky items, such as bicycles, vehicle racks, trailer, and trainers. For these items, and for orders under $50 you will see options for shipping methods and the corresponding costs during check-out. Likewise for non-standard, expedited shipping rates. Orders with free shipping may take up to 10 days to arrive within the continental United States (but usually less than 5 days), and will be sent by a carrier chosen by the Bryson City Bicycles.

We ship via USPS and Fed Ex, depending on the purchase and destination.

In the case of merchandise returns, shipping charges will not be refunded, and the return shipping costs are the responsibility of the shipper, except in cases of mistakes by Bryson City Bicycles. All returns require prior email authorization.

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